Not just rules-based automation. The AI understands your organization's culture, calendar, and communication style — so every automated action fits your community, not a generic template. From the first gift to the win-back message, the whole donor lifecycle runs itself.
The donor lifecycle
Every donor is auto-classified into a lifecycle stage from their real giving behavior — and each stage drives the right automation. No tagging, no manual lists. The platform walks every relationship through the full arc.
Any channel — page, widget, kiosk, event. The donor is created, classified, and enters the welcome journey automatically.
Receipt and culturally calibrated thank-you go out immediately — the right tone and vocabulary for your community.
Multi-step journeys, milestone impact updates, and seasonal campaigns keep active donors engaged year-round.
Renewal alerts, pledge reminders, and automatic retries keep recurring gifts and commitments on track.
Hourly lapse detection flags at-risk and lapsed donors, then triggers a gentle, culturally appropriate re-engagement.
AI-powered automation
Other platforms send the same thank-you email to every organization. Alora Giving's AI calibrates every message based on who you are — a church, a synagogue, a mosque, a school, an NGO — and adapts the tone, vocabulary, and timing.
Every email, notification, and receipt passes through the AI message calibrator. It adjusts greetings (pastoral warmth for churches, communal tone for synagogues, respectful restraint for mosques), vocabulary (gift vs contribution vs donation), and communication frequency based on your profile.
The AI monitors your religious and secular calendars. When Christmas approaches, a draft campaign appears with appropriate copy, timing, and goal. Same for High Holidays, Ramadan, Lent, Year-End, and Giving Tuesday. You review and publish — drafts never send themselves.
The AI auto-classifies every supporter's giving stage — prospect, first-time, active, at-risk, lapsed, recurring, VIP. Each transition triggers the right response: welcome series, re-engagement, celebration, or retention message. All calibrated to your communication norm.
Welcome → first gift → retention: build journeys that walk each segment through a sequence of touches over weeks or months. Donors enter and exit automatically as their stage changes — no list wrangling.
When a project reaches 25%, 50%, 75%, or 100% of its goal, every donor who contributed receives an impact update. When the project completes, a celebration email goes out. No spreadsheets — the AI remembers every donor and every project.
Every morning, a 3-5 sentence email in your language: total giving yesterday, new supporters, campaign progress, anything that needs attention. Written with your vocabulary — "gifts" for a church, "contributions" for a synagogue or mosque. Not a dashboard — a briefing.
Create a weekly worship event once. The platform generates each instance, sends 24-hour reminders, and tracks giving per session over time. Sunday Service, Shabbat, Jumuah, Bible Study — they manage themselves.
Also included
Sent instantly after every donation — personalized with the supporter's name, amount, and the giving type they chose. Culturally adapted: warm and grateful for a church, communal for a synagogue, respectful and factual for a mosque.
Individual receipts emailed automatically. Year-end statements compiled without manual effort — ready for supporters before tax season.
Background jobs detect upcoming and overdue pledges, then send gentle email nudges on a schedule you control.
Background jobs scan every hour for failed recurring gifts, past-due pledges, and donors going quiet. The platform can auto-notify staff, send a gentle nudge to the supporter, or both — depending on your communication mode.
Before a recurring gift renews or a payment method nears expiry, the right person hears about it — the donor gets a heads-up, staff get an alert if action is needed. Fewer silent failures, fewer lost recurring donors.
New gifts automatically update giving level, lifetime total, frequency, and last activity date — keeping supporter records current without any manual data entry.
Define triggers and actions: when a supporter does X, the system does Y — from welcome series to escalation alerts. The AI suggests workflows based on your org type.
